1. Order Processing

Orders are normally processed within 2–4 business days after successful payment confirmation.

During holidays, promotions, unusually high order volume or other peak periods, processing may require up to 5 business days. Processing time is separate from shipping transit time.

2. Estimated U.S. Delivery Time

For standard shipping to supported United States destinations, estimated transit time is generally 10–15 business days after dispatch.

Delivery estimates are not guaranteed arrival dates. Transit times may vary because of destination, carrier operations, customs procedures where applicable, weather, seasonal volume or other transportation factors.

3. Shipping Charges

Available shipping methods and applicable shipping charges are calculated and displayed during checkout before payment is completed.

4. Fulfillment and Shipping Origin

Depending on inventory availability, product location and destination, an order may be fulfilled from our facilities or designated fulfillment partners.

The physical shipping origin may therefore differ from our registered business address.

5. Tracking Information

Once an order has been dispatched, available tracking information will normally be provided by email or through the applicable order tracking method.

Please allow a reasonable period after shipment for tracking activity to appear in the carrier's system.

6. Delayed Shipments

If tracking has not updated for an extended period or a shipment appears unusually delayed, contact service@avyreno.com and provide your order number.

7. Lost or Missing Packages

If tracking shows that a parcel has been delivered but it cannot be located, first check the delivery area, mailbox, reception area, household members, neighbors and any carrier notices.

If the parcel still cannot be located, contact customer support with your order number and available tracking information.

8. Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

If an address error is noticed after placing an order, contact us promptly. Address changes cannot be guaranteed after fulfillment or shipment begins.

9. Multiple Shipments

An order may occasionally be divided into multiple shipments because of inventory availability or product location. Separate tracking information may be provided when this occurs.

10. Contact

Email: service@avyreno.com
Brand: AVYRENO
Legal Company Name: Beijing Shanfushunhe Technology Co., Ltd.
Business Address: Room 2112, 2nd Floor, Building 15, Jingshuiyuan, Linheli Subdistrict, Tongzhou District, Beijing, China (Cluster Registration)